Website UN World Food Programme (WFP)
The World Food Programme is the food-assistance branch of the United Nations. It is the world's largest humanitarian organization focused on hunger and food security, and the largest provider of school meals. Founded in 1961, it is headquartered in Rome and has offices in 80 countries.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance
Job Title: CODA Product Manager
Type of Contract: International Consultant
Division: NUT – Nutrition Division
Duty Station (City, Country): Rome, HQ (but based at Kenya CO and working with Nairobi Digital Transformation Unit (TECE), Information Technology Division)
Duration: 11 months
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
The current prevalence of malnutrition in children is alarming. Maternal and child undernutrition is the underlying cause of approximately 45% of all mortality in children under 5. Stunting levels remain stubbornly high in many parts of the world, while child overweight is rising at a tremendous pace – even in low-income countries.
As one of the United Nations main agencies fighting malnutrition, the World Food Programme (WFP) is adapting to meet the current and emerging global nutrition challenges. This includes enhancing organizational capacity and innovating to improve programme quality, with a view to sustainably reducing all forms of malnutrition.
As an example of such innovations, CODA (Conditional On-Demand Assistance) is a digital tool and full-service solution designed to simplify and streamline Nutrition programmes (or potentially other Health & Social protection programmes) through the digitization of guidelines and the recording of beneficiary data.
Reporting hierarchically to the Team Lead for Digital Innovation in the Nutrition Division (the product owner), the consultant will have a strong functional line to the Digital Product Management Lead in the TEC Division.
The Product Manager is the custodian of the grand vision of the product, responsible for maximizing the value brought by the IT solution by understanding Nutrition and end-user requirements and prioritizing the work to be done. The Product Manager aims for an IT solution which achieves the highest quality in terms of technical usability, user acceptability, and domain suitability.
- Create and maintain the CODA Product Canvas outlining the vision of the product;
- Create and maintain the CODA Product Roadmap outlining the evolution of the product;
- Present the Product Roadmap for endorsement to the TEC Architectural Board, when updated;
- Report regularly to the CODA Product Owner in the Nutrition Division and the cross-divisional CODA Steering Committee on a quarterly basis;
- Perform the role of Scrum Product Owner:
- Gather and validate requirements following a Human-Centred Design (HCD) approach;
- Communicate requirements inwards to the Development Team:
- Identify and categorize stakeholders/customers/users/subject-matter experts;
- Decompose high-level requirements;
- Identify and describe Product Backlog Items (PBI), partnering closely with the Business and the team to ensure everyone understands the items in the backlog;
- Ensure the PBIs pass the Definition of Ready criteria;
- Facilitate the Just-In-Time (JIT) detailed requirements delivery;
- Determine whether PBIs were satisfactorily delivered; and
- Give the Development Team clear guidance on which features to deliver next.
- Communication outwards to Stakeholders:
- Communicate estimates, dependencies and technical issues after grooming sessions, informing and negotiating with the Business;
- Make decisions, in consultation with Stakeholders, regarding the priority of PBIs;
- Inform of progress and host demonstrations to stakeholders; and
- First point of contact between stakeholders and the Scrum team.
- Decide when to deploy the product with the predisposition towards frequent releases;
- Take care of Backlog Grooming: regularly review items on the backlog to ensure the backlog contains the appropriate items, that they are prioritized, and that the items at the top of the backlog are ready for delivery;
- Participate in the Sprint Planning session; a team planning meeting that determines what to complete in the coming Sprint;
- Listen-in at the Daily Stand-up session: a 15-minute mini-meeting for the team to sync-up.
- Chair the Sprint Demo session: A sharing meeting where the team shows what was produced during the Sprint; and
- Participate in the Sprint Retrospective session: a review of what did and did not go well during the Sprint, with actions to make the next Sprint better;
- Manage the product budget, and prepare cost estimates based on the IT Solution Architect’s high-level effort estimates;
- Control project spending, keep track of the consumption of purchased time-and-materials quotas;
- Provide guidance to vendors concerning the submission of consumption reports and invoices;
- Approve consumption reports for the insertion the corresponding Service Entry Sheets; and
- In collaboration with the TEC’s Head of Sourcing, create and renew Purchase Orders;
- When required, act as Project Manager:
- Report periodically on progress to the project management office, informing them of any issues/risks requiring attention. Identify and escalate issues that could affect the product outcomes, timeline or budget.
- Any other duties as required for the successful delivery of the product or project.
DELIVERABLES AT THE END OF THE CONTRACT:
- A well-defined Product Vision and an up-to-date Product Roadmap fully aligned with Business Roadmaps and the needs of end-users
- A well-managed Product Backlog, duly groomed and with Product Backlog Items (PBIs) passing the Definition of Ready criteria.
- A product which achieves the highest quality in terms of technical usability, user acceptability, and domain suitability.
- A high level of satisfaction of the product users as first priority, in particular country office and implementing partner teams, IT Solution Architect, and Development Teams in relation to soft-skills such as effective communication, conflict management, strategic contributions to product’s success, leadership skills, etc.
- Contribution to improvement of shared processes and tools.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Required: University degree in Nutrition, Public Health / Social Protection, Business Administration, Information Technology or related fields. .
- Required: 3 – 5 years of product management or humanitarian program cycle management experience.
- Desired: Nutrition programmatic experience (WFP or implementing partners), product management experience or a proven track record of planning, leading and executing technology related projects.
Knowledge and Skills:
- Required: Proven track record leadership and cross-cultural collaboration and complex stakeholder networks.
- Desired: Exposure to Agile and Scrum methodologies; Knowledge of Product and Project Management methodologies/tools; Experience gathering business and user requirements; Ability to influence cross-functionally to manage projects within a matrix environment; Ability to manage budget, resources and risks; Ability to manage Stakeholders also at senior levels.
- Fluency in oral and written English
- Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.
Terms and Conditions
WFP offers a competitive compensation package which will be determined by the contract type and selected candidate’s qualifications and experience.
Please visit the following websites for detailed information on working with WFP.
http://www.wfp.org Click on: “Our work” and “Countries” to learn more about WFP’s operations.
Deadline for applications: 21 August 2022
Ref.: VA No. 170143
Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service
Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with
oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
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